Before you reserve
Review the current terms shown in ClinicSense and ask the clinic to clarify anything you do not understand before confirming an appointment.
Changes and cancellations
Contact the clinic promptly if your plans change. Do not rely on a general website message or social-media message for time-sensitive cancellation requests.
Notice periods and fees
The clinic must confirm its notice period, late-cancellation fee, no-show terms and late-arrival rules before this policy is published. No amount or notice period has been invented for this draft.
Your comfort and health
Contact the clinic if you are unwell or have a question about suitability. For urgent medical concerns, seek appropriate medical care rather than waiting for a clinic message response.